Slow responses

Incident Report for PayRange

Resolved

This incident has been resolved. All services are operating normally.

Posted Nov 08, 2018 - 10:04 PST

Monitoring

A fix has been implemented and we are monitoring the results. All services have returned to normal.

Posted Nov 08, 2018 - 09:54 PST

Identified

The issue has been identified and we are working on it. Most responses have returned to normal levels at this time.

Posted Nov 08, 2018 - 09:52 PST

Investigating

We are currently investigating an issue that is causing elevated response times.

Posted Nov 08, 2018 - 09:36 PST

This incident affected: API Servers, Management Portal, and Mobile Apps.